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Frequently asked questions
For new customers looking to start, move, or upgrade service, call us directly at 844-969-0950 to speak with an AT&T specialist.
For billing questions, technical issues, or account support, call 800-288-2020 or visit att.com/support.
You can explore AT&T Internet plans and availability here. To get help placing an order or to check for offers, call us at 844-969-0950.
Cost depends on the service, the speed you choose, your address and the discounts available. AT&T Fiber has plans ranging from 300 Mbps up to 5 GIG, and AT&T Internet Air is one simple plan. Eligible AutoPay and paperless billing discounts and wireless bundle offers can lower your monthly price, and neither service requires an annual contract.
Pricing and promotions vary by address, so give us a call at 844-969-0950 to see current pricing and offers for your address.
The speed you need depends on the number of users and devices and what they do online. The FCC recommends an internet connection starting at greater than 25 Mbps for users with more than one device running multiple high-demand applications, such as streaming HD video or multiparty video conferencing. Many families that stream, work, study and game online do well with a mid-range plan, while homes with many users, large uploads or competitive gaming may prefer 1 GIG or higher.
Give us a call at 844-969-0950 to speak with an AT&T expert and receive a personalized recommendation.